Problem #1: Galaxy S6 Edge keeps restarting after installing system update Please I have a Samsung Galaxy S6 Edge that I have been using for like 8 months now. About a month ago I got a notification from Samsung to update the software of the phone which I did, in fact that was the second time. After the update I realized the phone kept restarting till it finally went off. ![]() I thought it was drained battery but when I put it on charge nothing shows on the screen only the red led indicator at the very top right hand side and the phone will still not come on. The usual dose of software troubleshooting in this case includes wiping the cache partition and factory reset. If you haven’t tried them yet, we recommend that you do them to fix the issue. Sometimes, system updates can lead to problems because the system cache, the temporary set of files that device uses load apps quickly become corrupted. To ensure that the system cache is up-to-date, you want to wipe the cache partition. For minor firmware-related issues brought by apps and firmware updates, wiping the cache partition often does the trick. It’s because this procedure will literally delete all cached files in the cache partition, which will force the system to create new ones during the next boot up. Here’s how you wipe the cache partition on your S6 This procedure is also very helpful in fixing issues like random reboots, boot loop, stuck during boot up and random freezes after updates.Press and hold the following three buttons at the same time: Volume Up key, Home key, and Power key.When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.When the Android System Recovery screen appears, release the Volume Up and Home keys.Press the Volume Down key to highlight ‘wipe cache partition.’.When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.Press the Power key to restart the device.If nothing changes after you wipe the cache partition, the next best thing to do is to reset the phone to its known, working factory state. This will force the phone to revert all software settings to a point where we know everything works. Wait until the Android Recovery Screen appears after about 30 seconds.When the device powers on and displays ‘Power on logo’, release all keys and the Android icon will appear on the screen.Press and hold the Volume Up, Home and Power keys together.īelow are the steps on how to factory reset your S6: Keep in mind that factory reset will erase all user data stored in the primary storage device so make sure that you create a back up of your files before your proceed. Using the Volume Down key, highlight the option, ‘wipe data/factory reset’ and press the Power key to select it.Press the Volume Down button again until the option ‘Yes - delete all user data’ is highlighted and then press the Power key to select it.After the reset is complete, highlight ‘Reboot system now’ and hit the Power key to restart the phone.Īfter you factory reset your device, see to it that you install all updates for your apps. ![]() ![]() If there will be an available update for the operating system, make sure that you install it too.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |